Refund policy

RETURNS
U.S DOMESTIC ORDERS: Due to the nature of our products, we do not accept returns. Email: info@wolfandcub.co with subject titled "Return" or "Exchange" and add your name and order number to the email body. Order number can be found in your initial email receipt. We only replace items if they are defective or damaged. In the event of an exchange, your original purchase will be reimbursed and a new purchase made. Refund will be given once item is received by Wolf + Cub. Wolf + Cub is not responsible for lost packages by your carrier.

INTERNATIONAL ORDERS
Are considered FINAL SALE (excluding Canada) once shipped and are therefore ineligible for refund or exchange.

SALE ITEMS
All sale items are considered FINAL SALE and not legible for return or exchange.

RETURN ADDRESS
WOLF+CUB 9935 S Santa Monica Blvd, Beverly Hills California, 90212

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

SHIPPING
U.S. Domestic Orders: 1-3 business days shipping time via USPS Priority Mail.

International Orders: 20+ business days shipping time via USPS. Local/international charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customers expense. Please note Wolf + Cub is unable to estimate the total amount of taxes or duties that may be due at time of delivery. Orders are considered FINAL SALE (excluding Canada) once shipped and are therefore ineligible for refund or exchange. International orders do not include tracking. Tracking is not available on international orders.

General:

Wolf + Cub guarantees the delivery of any order.
Wolf + Cub is not responsible for lost packages due to mistyped addresses.
Wolf + Cub cannot estimate exact delivery dates or times.
Allow 1-2 business days for your order to be precessed and shipped.
Orders on Friday ship out the following Monday.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.